Refund Policy & Returns
This Returns and Exchanges Policy applies to all purchases made through the website Sawdress.com.
Online purchases made through the Site are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. All returned items must be accompanied by the return form and customs documents (if applicable).
Your package includes an order invoice, return form, customs documents (if applicable).
On your return form, check off the items you wish to return and list the return reason code(s).
Securely pack your merchandise and return form in a package.
Please note that you will be responsible for the return shipping cost. In addition, any shipping charge paid by you is non-refundable unless you received damaged, defective, or the wrong item(s).
Mail your package to the following address:
Refunds will be issued in the original form of payment. Please allow 2-3 weeks from the return ship date for your account to be credited. The refund amount will include only the amount paid by you after any discount or reward was applied to the returned item(s) and it will not include any shipping charge paid by you unless you are returning a damaged, defective, or the wrong item was sent to you.
After sending the parcel, please tell us the track number for tracking and prompt receipt.