Terms of use

about the provision of services online store sawdress.com


Basic concepts

User is an individual, a visitor to the Site who accepts the terms of this Agreement and wishes to place Orders on the site.

Buyer - The User who placed the Order on the site.

Seller - sawdress.com.

Internet store - Internet site owned by the Seller located on the Internet at the address where the Goods offered by the Seller for purchase are presented, as well as the terms of payment and delivery of the Goods to the Buyers.

Courier service - UKRPOCHTA LLC.

Site - Internet site sawdress.com.

Goods - clothing submitted for sale on the Seller's Website.

Order - a properly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer of the Products selected on the Site.

1. General Provisions:

1.1. The seller sells the goods through the online store at sawdress.com.

1.2. When ordering Goods through the Online Store, the User agrees with the terms of sale of the Goods set forth below (hereinafter referred to as the Terms of Sale of Goods) and allows the processing of the personal data provided to them. In case of disagreement with this User Agreement (hereinafter - the Agreement), the User is obliged to immediately stop using the service and leave the site.

1.3. These Terms of sale of goods, as well as information about the Goods, presented on the Website, are a public offer.

1.4. The user agrees to the Terms of sale of goods by putting a mark in the "I agree with the terms of use" in the order.

1.5. The Agreement may be amended by the Seller unilaterally without notice to the User / Buyer. The new edition of the Agreement enters into force upon the expiration of 10 (ten) calendar days from the date of its publication on the Website, unless otherwise provided by the terms of this Agreement.

1.6. The Agreement enters into force from the moment the Seller sends the Electronic Confirmation of the Order acceptance to the Buyer when the Buyer places the Order without authorization on the Site, as well as from the moment the User is registered on the Site.

2. Subject of the Agreement:

2.1. The subject of this Agreement is to provide the User with the opportunity to acquire for personal, family, home and other needs not related to the business.

2.2. This Agreement applies to all types of goods and services presented on the Site, as long as such offers with a description are present in the catalog of the online store.

3. Registration on the Site:

3.1. Registration on the Site is available at www.sawdress.com.

3.2. Registration on the Site is mandatory for ordering.

3.3. The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.

3.4. The User undertakes not to disclose to third parties the login and password specified by the User during registration. Should the User become suspicious about the security of his login and password or the possibility of their unauthorized use by third parties, the User shall immediately notify the Seller by sending an appropriate e-mail to info@sawdress.com

4. Product and purchase procedure:

4.1. Accompanying photos of the product are simple illustrations of it and may differ from the actual appearance of the product. Accompanying product descriptions / specifications do not claim to be exhaustive information and may contain typos. To clarify information on the product, the Buyer must contact the Customer Support Service.

4.2. In the absence of the Goods ordered by the Buyer in the Seller’s warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer’s Order, notifying the Buyer by sending an appropriate e-mail to the address specified by the Buyer during registration (or by calling the Seller’s Call Center operator).

4.3. In case of cancellation of a fully or partially prepaid Order, the value of the canceled Goods shall be returned by the Seller to the Buyer in the manner in which the Goods were paid.

4.4. The Seller has the right to cancel the Buyer's Orders, which include the Goods, which the Buyer had previously refused 3 or more times, stating the reasons not related to the presence of deficiencies in these Goods.

4.5. The Buyer bears full responsibility for providing incorrect information, resulting in the impossibility of the Seller to properly fulfill his obligations to the Buyer.

4.6. After placing the Order on the Site, the Buyer is provided with information on the expected date of delivery by sending an e-mail to the address indicated by the Buyer upon registration, or by phone. The manager serving this Order specifies the details of the Order, coordinates the delivery date, which depends on the availability of the ordered Goods at the Seller’s warehouse and the time required for processing and delivery of the Order.

4.7. The expected date of transfer of the Order to the Delivery Service shall be communicated to the Buyer by the manager serving the Order, by e-mail or during a test call to the Buyer.

5. Order Delivery:

5.1. Methods of delivery of goods are listed on the Site in the "Delivery" section.

5.2. The territory of delivery of the Products presented on the Site is limited to the limits of the planet Earth.

5.3. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.

5.4. Upon delivery, the Order is handed over to the Buyer, who can provide information about the Order (type of goods, its cost) and a document identifying the Buyer (passport or driver's license).

5.5. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is transferred to him and the Recipient places the signature on the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller shall reimburse the Buyer for the cost of the Order prepaid by the Buyer and delivery in full after receipt of the Order’s loss from the Delivery Service.

5.6. The Seller’s obligation to transfer the goods to the Buyer shall be deemed executed at the time the courier delivers the Goods to the Recipient or receives the Goods by the Recipient in the post office.

5.7. Upon receipt of the Order at the post office, the Recipient is obliged to inspect the delivered Goods and make its opening in the presence of courier service employees to check the Goods for compliance with the declared quantity, assortment and completeness of the Goods and package integrity. In the event of claims to the delivered Goods (shortages, attachment of the Goods other than the one specified in the shipment list, production defect, other claims), the courier service workers draw up an act of non-compliances. If the Recipient has not made any claims in the above procedure, the Seller shall be deemed to have fully and properly fulfilled his obligation to transfer the Goods.

5.8. In case of return of the Goods delivered by courier service due to claims to the Goods, the Recipient shall attach the following documents to the Consignment containing the returned Goods:

· A copy of the act of discrepancies;

· Copy of payment receipt;

· Return form.

5.9. User understands and agrees that:

delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, which ends when the Recipient receives the Goods and makes payment for them.

Claims to the quality of the purchased Goods, arising after receipt and payment of the Goods, are considered in accordance with the Law of Ukraine "On Protection of Consumer Rights" and warranty obligations of the Seller. In this regard, the purchase of goods with delivery does not give the Buyer the right to demand delivery of the purchased Goods for the purpose of warranty service or replacement, does not allow for warranty service or replacement of the Goods through departure to the Buyer and does not imply the possibility of returning the cost of delivery of the Goods in cases where the Buyer has the right to a refund for the Goods as such, in accordance with the Law of Ukraine "On Protection of Consumer Rights".

6. Payment for the Goods:

6.1. All settlements between the Parties are made in dollars or euros.

6.2. The price of the goods indicated on the Site.

6.3. The price of the Goods on the Site can be changed unilaterally by the Seller. At the same time, the price for the Goods ordered by the Buyer is not subject to change.

6.4 Seller has the right to provide discounts on products and install a program of bonuses. Types of discounts, bonuses, procedure and terms of charging are indicated on the Site and can be changed by the Seller unilaterally.

7. Returns and cash:

7.1. Return of the Goods is carried out in accordance with the rules indicated on the Website in the section "Return".

7.2 Return of good quality goods.

7.2.1. Under the goods of good quality means a product that has preserved presentation and consumer properties, and the client wants to return it.

7.2.2. Within 30 days of receipt, you are guaranteed you can return the purchased item, if it did not fit you in color, size, style.

7.3. Return of goods of inadequate quality.

7.3.1. Under the goods of inadequate quality imply a product that is defective or incomplete. The difference between the design and design elements and the design elements indicated on the website does not imply a failure of the goods.

7.4.Goods of both proper and inadequate quality must be delivered in a complete set, with all accessories and a full set of accessories.

7.5. Buyer's requirements for the return (exchange) of the goods are considered by the seller only if the buyer has a payment document (order form, express invoice, check, receipt, etc.).

7.6. Shipping cost is not compensated.

7.7. The cost of returning a quality product shall be borne by the Consumer.

7.8. The exchange of goods is possible within 30 (thirty) calendar days from the receipt of the goods and the payment document.

7.9. Refunds are made by returning the value of the paid Goods by bank transfer to your current account.

8. Responsibility

8.1. The Seller shall not be liable for damage caused to the Buyer due to improper use of the Goods purchased in the Internet shop.

8.2. Seller is not responsible for the content and operation of external sites.

9. Confidentiality and protection of information provided by the User / Buyer

9.1. The personal data of the User / Buyer is processed in accordance with Art. 23 of the Law of Ukraine "On Information", as amended on December 2, 2010 and the Seller’s Privacy Policy.

9.2. When registering on the Site, the User provides the following information: Last Name, First Name, email address, password to access the Site.

9.3. By providing their personal data when registering on the Site, the User agrees to their processing by the Seller, including in order to promote goods and services by the Seller.

9.4. The seller uses the personal data of the User / Buyer:

- for registration of the User on the Website;

- to fulfill its obligations to the User / Buyer;

- to evaluate and analyze the operation of the Site;

- to determine the winner in the shares held by the Seller.

9.4.1. The Seller has the right to send information, including advertising messages, to the email of the User / Buyer with his consent. User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal. Service messages informing the User / Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User / Buyer.

9.5. The seller has the right to use the technology "cookies". "Cookies" do not contain confidential information and are not transmitted to third parties.

9.6. The seller receives information about the ip-address of the site sawdressdress.com. This information is not used to identify the visitor.

9.7. The Seller is not responsible for the information provided by the User / Buyer on the Site in a generally accessible form.

10. Additional Terms

10.1. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The Seller’s Technical Service has the right to periodically carry out the necessary preventive or other works with or without prior notice to the Buyers.

10.2. The relations between the User / Buyer and the Seller are subject to the provisions of the legislation of Ukraine.

10.3. The Buyer agrees that the Seller has the right to send notifications to the Buyer, including notifications about changes to the Agreement, by e-mail, regular mail or by posting information on the Seller’s website.

10.4. In the event of questions and complaints from the User / Buyer, he should contact the Seller by phone or other available means. The parties will try to resolve all disputes by negotiation; if the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.

10.5. The recognition by the court of the invalidity of any provision of this Agreement shall not entail the invalidity of the remaining provisions.

10.6 Any complaints regarding the privacy policy and the protection of personal data of the buyer can be sent by e-mail: info@sawdress.com